...Let's work and connect

 

MASTERING THE SKILLS & MOTIVATION TO GROW

January 29, 2020by Work and Connect0

As a business owner, the success of your business depends on your ability to train and motivate your people. Ask yourself 3 questions:

  • Do you want your team to perform at a higher level?
  • Do you want to improve their customer service skills?
  • Do you want your business overall to run more efficiently?

If you answered yes to any of the above, then start by finding the right people, training them well and equipping them with tools for success.

Back view male manager with briefcase walking on the road to success in the morning

Without the right guidance, your team cannot perform at the level you expect. So let’s explore some quick tips to ensure the right training and motivational tools are set in motion.

 

  1. Hire For Attitude And Train For Skill

Your teaching methods and training tools will dictate the success of your employee training efforts. But it also hinges on the attitudes of your team members. You can hire people with the right attitude and train them to become more effective.

As Maren Hogan, CEO and Founder of Red Branch Media, explains, “One hire will affect the entire department, or company depending on your size. When you identify the right attitude for your next hire, you’re identifying what your company needs to grow.”

  1. Document Each Job Description

Document each job description so you clearly understand what qualities you’re searching for in a candidate. Describe details including daily responsibilities, key personality traits, physical requirements, and qualifications or the experience level required to be successful in the role. When you document a job description you set the right expectations for you and the employee.

  1. Role Play Real-world Scenarios

Roleplaying is a common and effective sales training tool. The best part is that it works well across industries and can adapt to any business scenario. The goal is to help employees learn how to deal with different situations and prepare them to respond well (even in the worst conditions) in a fun and effective way.

Roleplaying builds confidence. It helps people identify how to use their skills in varied conditions. You can also encourage creative problem-solving in a controlled environment. As your team participates it builds listening skills and their ability to recognize body language and non-verbal clues. All of these skill sets can play an important role in any customer-facing situation.

  1. Empower Your Team To Work Autonomously

When you provide stable work schedules, sales and productivity go up. Conventional wisdom says that lean and unstable scheduling is inevitable in today’s fast-paced world, but it isn’t! When you create a consistent and predictable schedule for your employees, they feel more empowered. Using online appointment scheduling systems can assist with this task.

  1. Adopt Modular Training Systems

It’s not always beneficial to spend a lot of time training people. It can become a costly and time-consuming endeavor. A great way to train is to use modular training – short and flexible training sessions scheduled over a longer period of time. This is a great alternative to long and exhausting sessions. Create a 30, 60 or 90-day plan with different checkpoints. This will allow your team to implement lessons in real-time.

  1. Get To Know Your Employees

Spend time with your employees to learn more about them and encourage peer connection. Identify what motivates them and learn about their strengths so you can leverage their talents in the right roles.

Some of your employees will be team players while others prefer to work individually. Meanwhile, some people learn quickly while others take more time to learn basic concepts. When you understand who performs well under varied conditions and motivating factors, you will be able to guide them better in their roles.

  1. Create A Learning Culture

Most organizations focus on initial training sessions for employees, which usually turns out to be boring, short-term and ineffective. Rather, instil the habit of learning and support an open mindset. This approach encourages shared learning that aims to achieve the mission of the business.

Reward your team with recognition when they take the effort to improve their business-related skills. Share meaningful feedback with those who actively establish your company culture in their DNA.

There are plenty of things you can do to improve your business, but unless you incorporate important aspects of your culture, your efforts will not yield the desired results.

This article was originally published on YFS Magazine.

Work and Connect

Leave a Reply

Your email address will not be published. Required fields are marked *

WORK and CONNECT...Lets work and connect
Feel free to connect with us for more enquiries or questions, our support team will get back to you in no time. We are always available.
OUR LOCATIONSWhere to find us
https://workandconnect.net/wp-content/uploads/2019/04/img-footer-map-2.png
GET IN TOUCHWork and Connect Social links
Follow us on any of our social media links below.
WORK and CONNECT...Lets work and connect
Feel free to connect with us for more enquiries or questions, our support team will get back to you in no time. We are always available.
OUR LOCATIONSWhere to find us
https://workandconnect.net/wp-content/uploads/2019/04/img-footer-map-2.png
GET IN TOUCHWork and Connect Social links
Follow us on any of our social media links below.